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AlohaSlots Casino Terms and Conditions

Welcome to AlohaSlots Casino. These Terms and Conditions govern your use of our website at www.alohaslots.com and all services we provide. By completing the AlohaSlots casino sign up process and accessing our platform, you agree to be legally bound by these terms. Please read this document carefully before you proceed. If you do not accept these terms in full, you must not use our services.

1. About Us

At Aloha Slots, we operate under the name AlohaSlots Casino and are owned by Broadway Gaming Ireland DF Limited, a company incorporated in the Republic of Ireland. Our registered address is The Reflector, 8 Hanover Quay, Dublin 2, D02 R573, and we are part of the Broadway Gaming Group. Payment processing for our services is carried out by our agent Broadway Gaming UK Limited, which will appear as the merchant of record on your bank or payment statements. Our platform is powered by Dragonfish.

We hold a licence issued by the UK Gambling Commission (Great Britain), account number 58267. We are committed to operating a safe, fair, and transparent service. Customer funds at AlohaSlots are held at a 'medium protection' level, in accordance with UKGC requirements.

2. Eligibility and Registration

2.1 Who Can Register

Our services are available exclusively within the Permitted Territories: the United Kingdom and the Republic of Ireland. By registering an aloha slots casino login account, you confirm that you meet all of the following requirements:

  • You are at least 18 years of age
  • You are located in the UK or the Republic of Ireland
  • You are not acting on behalf of another person
  • You are not listed on any self-exclusion register
  • You have not previously had an account closed by us for breach of our terms

2.2 Account Registration

At AlohaSlots, we require all customers to provide accurate, truthful, and complete information during registration. You must maintain one account only. Opening duplicate accounts is a Prohibited Practice and may result in the forfeiture of funds and permanent account closure. We reserve the right to request identity verification documents at any time as part of our KYC (Know Your Customer) obligations.

3. Permitted Territories and Restricted Countries

Here at Aloha Slots, we only accept players from the UK and the Republic of Ireland. All other territories are restricted. Attempting to access our services from outside the Permitted Territories, or using a VPN or proxy server to disguise your true location, constitutes a Prohibited Practice. We may void any winnings and close accounts found to be in breach of this rule.

4. Deposits and Withdrawals

4.1 Aloha Slots Deposit Rules

We accept the following payment methods for deposits: Visa/Mastercard debit cards, PayPal, and Apple Pay, available in GBP and EUR. Our minimum deposit amount is £10. Non-GBP deposits will be rounded and converted to GBP. You may register a maximum of 5 payment methods per account. Please note that PayPal transactions carry a £0.10 per-transaction fee.

4.2 Withdrawal Rules

Our AlohaSlots withdrawal options include debit cards, PayPal, Apple Pay, and Wire Transfer. The minimum withdrawal amount is £10 (or equivalent). All withdrawals will be returned to a previously used deposit method. Multiple withdrawal requests made within a 24-hour period may be combined into a single payment. Estimated processing times are as follows:

  • Debit cards: 4–7 business days (2 processing + up to 5 for completion)
  • PayPal: 4–5 business days (2 processing + 2–3 for completion)
  • Apple Pay: 4–7 business days (2 processing + up to 5 for completion)
  • Wire Transfer: 7–10 business days (2 processing + 4–7 for completion)

Business days are Monday to Friday, excluding UK and Irish public holidays. Verification (KYC) checks are required before or around the time of withdrawal. Your statement will display the name 'Broadway Gaming UK Ltd'.

5. Bonuses and Promotions

5.1 Welcome Bonus

We offer new customers an exclusive AlohaSlots bonus upon their first deposit. Deposit £10 and receive a 50% Games Bonus up to a maximum of £100. Use promo code WELCOME100 at the time of your aloha slots deposit. This offer is for new players only. The bonus is subject to 10× wagering requirements and expires within 5 days of being credited.

5.2 Free Spins and Other Offers

At AlohaSlots Casino, we regularly offer additional promotions including aloha slots free spins, re-deposit bonuses, vouchers, and loyalty rewards. Our aloha slots free spin bonus offers are subject to the following standard conditions:

  • Games Bonus winnings are capped at £100 + original bonus amount
  • Winnings from a non-funded account are capped at £25
  • IG Free Spins (Instant Game Free Spins) are subject to 10× wagering
  • All bonus funds expire as stated in the specific promotion terms
  • We do not currently offer aloha slots no deposit bonus or aloha slots aloha free spins no deposit offers as a standard promotion — any such offers will be clearly communicated with full terms

We encourage you to check our promotions page regularly. Our AlohaSlots team updates offers frequently, and existing customers may receive personalised aloha slots bonus codes via email.

6. Loyalty Programme

Our AlohaSlots Casino loyalty programme rewards regular players with Aloha Slots Points (also referred to as Points, Chat Points, or Reward Coins). You earn 1 point per £10 of cash wagered on Instant Games. Accumulated points can be redeemed for Bonus Funds. We reserve the right to modify or discontinue the loyalty programme with reasonable notice.

7. Games and Platform

Here at AlohaSlots, we offer 500+ games across multiple categories. Our library includes online slots, table and card games (including blackjack, roulette, baccarat, video poker, and poker), live dealer games, progressive jackpots, and instant games. Game providers include Eyecon, Pragmatic Play (Big Bass series), Microgaming / Games Global (9 Masks of Fire, Gold Blitz), and others.

Progressive jackpots on our platform are shared across brands within the Broadway Gaming Group. We do not guarantee the availability of any specific game at all times, and we reserve the right to add or remove games without prior notice.

8. Responsible Gambling

We at AlohaSlots are committed to promoting responsible gambling. We provide a range of tools to help you manage your play, including deposit limits, session time limits, reality checks, and self-exclusion. If you feel your gambling may be becoming a problem, please contact our support team or reach out to GamCare on 0808 8020 133 (free, 24/7). You can also request account closure by emailing us at support@bgdfbrands.com.

9. Prohibited Practices

When using our services, you must not engage in any of the following Prohibited Practices:

  • Accessing our platform from outside the Permitted Territories
  • Using a VPN, proxy, or similar technology to disguise your location
  • Opening more than one account
  • Providing false or misleading registration information
  • Abusing bonuses or promotional offers
  • Engaging in collusion, fraud, or any other dishonest activity
  • Using automated software, bots, or scripts on our platform

We reserve the right to suspend or permanently close any account found to be in breach of these rules, and to withhold any associated funds pending investigation.

10. Customer Support and Complaints

Our AlohaSlots support team is available 24/7 via live chat and by email at support@bgdfbrands.com. If your complaint is not resolved to your satisfaction, you may escalate it to our Head of Customer Support at Manager@bingosupport.org. Should the matter remain unresolved, you have the right to refer your complaint to our approved Alternative Dispute Resolution (ADR) provider, eCOGRA.

11. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. We will notify you of any material changes via email or a notice on the AlohaSlots Casino website. Continued use of our services following notification of changes constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed of our current terms.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales, unless otherwise required by applicable legislation in the Republic of Ireland. Any disputes arising under these terms shall be subject to the jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer rights you may hold in your country of residence.

If you have any questions about these terms, please contact us at support@bgdfbrands.com. We are here to help and committed to providing a safe, fair, and enjoyable experience at AlohaSlots Casino.

Content updated: July 12, 2026